FAQ's

Frequently Asked Questions

1. What are essential oils?

Pure plant extracts used for aromatherapy, wellness, and relaxation.

2. Are your oils safe for everyone?

Yes, for adults. Consult a doctor for children, pregnant women, or specific conditions.

3. Essential vs. Fragrance oils?

Essential oils are natural and therapeutic; fragrance oils are primarily for scent.

4. Can I apply oils to skin?

Yes, but always dilute with a carrier oil before use.

5. Shelf life of oils?

1–3 years when stored in a cool, dark place.

6. Can I use them in diffusers?

Absolutely — ideal for home or office aromatherapy.

7. Are these suitable for gifting?

Yes, elegantly packaged for birthdays, festivals, or special occasions.

8. How should I store my oils?

Keep in dark glass bottles, away from sunlight and heat.

9. Do your products contain harmful chemicals?

No. They are free from parabens, sulfates, and other harmful additives.

10. Can I return a product?

Opened oils cannot be returned, but damaged or incorrect items are eligible.

11. Shipping time?

Free shipping across India. Delivery within 3–7 business days.

12. Do you ship internationally?

Currently, we ship within India only.

13. Can I mix oils for custom blends?

Yes, but always dilute properly and test for skin sensitivity.

14. How do I choose the right oil?

Check product details or contact us at connect@krivaana.com for guidance.